Register
You may join Club Servatur at any time through the Club Servatur members area or while making a reservation through our website by activating the discount code and selecting the option “Yes, I want to join Club Servatur and I accept the conditions” before finalising your reservation.
Membership status
Membership is granted on a personal and non-transferable basis, in the name of a natural person over 18 years of age and must be accredited when requested.
Servatur reserves the right to cancel membership status at any time in the event of improper use of said status or inappropriate conduct at any of the Servatur Hotels & Resorts establishments.
Operating rules
Offers, discounts and news will be sent by e-mail, provided that you have given us your express consent. You can rest assured that you can unsubscribe at any time with just one click, although we are sure that you will en joy hearing abou tour offers.
If the booking is made through the Servatur website, you will need to log in with your username and password to obtain the rate and the special discounts of the Servatur Club or you can register in the Servatur Club during the same booking process.
If the booking is made by e-mail, by telephone or at the reception desk of any of our establishments, you must provide the identity details that allow you to verify your membership status. This information may include the identification number of a valid and current ID document, date of birth, e-mail address and even references to any previous stays, such as the hotel where you last stayed and the approximate dates of stay.
Validity
Servatur reserves the right to cancel or change the conditions of Club Servatur in whole or in part at any time. The company shall inform its Club Servatur members as soon as possible of the cancellation or changes to the same and, in any case, shall publish the same on the Servatur website. The company shall not be liable for any damages or possible losses caused to the holder as a result of the change of conditions or cancellation of membership of Club Servatur.
Unsubscribe
Although we would be very sorry if you decide to stop being part of Club Servatur, you can unsubscribe at any time and in just a couple of clicks from your account in the members’ area.
Conditions of Club Servatur
For what purposes will we process your personal data?
Your data as a member of Club Servatur will be processed in order to carry out the appropriate management of the loyalty programme and to carry out advertising and marketing activities in accordance with the preferences that you have indicated to us.
What is the legal basis for processing your data?
The legal basis for the processing of your data is your consent as a data subject. By ticking the corresponding box you consent to the sending of courtesy and commercial communications about products and experiences that may be of interest to you.