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Home » Legal notice

Legal Notice

We thank you for choosing to visit us. Our goal is to ensure that your experience on our website is as pleasant as possible. By accessing our services, you affirm that you are of legal age and possess the necessary legal capacity to use our services, in compliance with your national law. By accessing and navigating the website, or using its services, you are expressly and fully accepting all of these General Terms and Conditions, encompassing both the Specific Terms set forth for particular promotions, as well as the Privacy and Cookie Policies, in accordance with the prevailing legislation on personal data protection. We encourage you to read them attentively to comprehend the types of data collected through our website, their purposes and the related rights that concern you.  

1.- Legal Information

In compliance with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the identifying data of the owner of the Website Portal are:
  • SERVATUR, S.A.
  • C/ DORAMAS, 4
  • 35129 MOGAN
  • LAS PALMAS
Commercial Registry of Las Palmas, volume 179, book 103 of section 3, page 1453, entry 1. For any questions or queries, you can contact us by phone: 928 15 27 77 EXT. 50 or email: dataprotection@servatur.com By accessing the website, the User expressly agrees to these General Terms of Use, which may be modified in whole or in part, or replaced by other terms, by its owner at any time without prior notice. We recommend that you access these conditions from time to time to check for possible modifications, which will be published in the same section.  

2.- General Terms of Use

The following General Terms of Use regulate the use and access to the Web portal, the purpose of which is to establish guidelines for its proper use and behavior. SERVATUR, S.A., provides users with information on the use, services, and content hosted on the Web. Through this platform, the User can access information about specific products and services, tools, and applications. The data and information about products or services, prices and characteristics, or other relevant data offered through the website are made, provided, and updated by Suppliers and third-party companies. SERVATUR, S.A. is not, in any case, responsible for such data and information, nor does it assume any obligation regarding these data. The User agrees to make appropriate use of the content, services, applications, and tools that are accessible, subject to the Law and these General Terms of Use, and, where appropriate, to the Specific Conditions that may be established for access to certain services and applications, always respecting other Users. In case of total and/or partial breach by the User of these General Terms of Use, SERVATUR, S.A. reserves the right to deny access to the Website, without prior notice to the User.  

3.- General User Obligations

Upon accepting these General Terms of Use, the User expressly agrees to:
  • Not to take any action aimed at harming, blocking, damaging, disabling, overloading, temporarily or permanently, the functionalities, tools, content, and/or the infrastructure of the website, preventing its normal use.
  • To safeguard and maintain the confidentiality of the access keys associated with their User name, being responsible for the use of such personal and non-transferable access keys by third parties.
  • Not to introduce or make defamatory or slanderous content, both from other Users and from third-party companies unrelated to SERVATUR, S.A..
  • Not to use any of the materials and information contained on this Website for illegal purposes and/or expressly prohibited in these General Terms of Use, as well as the specific conditions that, where appropriate, are established for certain applications and/or utilities, which may be contrary to the rights and interests of SERVATUR, S.A., its users, and/or third parties.
  • Not to offer or distribute products and services, or to carry out advertising or unsolicited commercial communications to other Users and visitors of SERVATUR, S.A..
The User shall be liable for all damages and losses of any kind that SERVATUR, S.A. or any third party may suffer as a result of the breach of any of the obligations to which it is subject under these “General Conditions of Use” or under the law regarding access to and/or use of the website.  

4.- Intellectual and Industrial Property

The website, the pages it comprises, and the information or elements contained in this website (including texts, documents, photographs, drawings, graphic representations, owned by SERVATUR, S.A. or owned by third parties who authorize the owner to use them, among others), as well as logos, trademarks, trade names, or other distinctive signs, are protected by intellectual and/or industrial property rights, of which SERVATUR, S.A. is the owner or holds authorization for their use and public communication from their legitimate owners. The User undertakes to use the contents diligently and correctly, in accordance with the law, morals, and public order. SERVATUR, S.A. authorizes the User to view the information contained on this website and to make private reproductions (simple downloading and storage activity on their computer systems), provided that the elements are intended solely for personal use. In no case does this imply authorization or a license regarding the property rights of SERVATUR, S.A. or their legitimate owners. The User is not authorized to proceed with the distribution, modification, assignment, or public communication of the information contained on this Website in any form and for any purpose.  

5.- Links

Connections and links to third-party websites or pages have been established solely for the User’s convenience. SERVATUR, S.A. is not, in any case, responsible for them or their content. SERVATUR, S.A. does not assume any responsibility for the existence of links between the contents of this site and external content, or for any other references to content external to this site. Such links or references are are purely for informational purposes and do not imply endorsement, approval, marketing, or any relationship between SERVATUR, S.A. and the individuals or entities responsible for such content or the owners of the sites where it is found. To create links to the website, express written authorization from the portal owners will be necessary.  

6.- Responsibility

SERVATUR, S.A. does not guarantee continuous access, nor the correct visualization, downloading, or utility of the elements and information contained on the portal pages, which may be impeded, hindered, or interrupted by factors or circumstances beyond its control or unrelated to its will, nor those caused by the existence of computer viruses on the Internet. SERVATUR, S.A. assumes no responsibility for damages, losses, claims, or expenses caused by:
  • (i) Interferences, interruptions, failures, omissions, delays, blocks, or disconnections caused by errors in telecommunication lines and networks or by any other cause beyond the control of SERVATUR, S.A..
  • (ii) Unauthorized intrusions through the use of malicious programs of any kind and through any means of communication, such as computer viruses or any others;
  • (iii) Improper or inadequate use of the SERVATUR, S.A. website.
  • (iv) Security or navigation errors caused by browser malfunction or the use of outdated versions.
SERVATUR, S.A. is not responsible and will not in any case respond to users and third parties for acts of any third party unrelated to SERVATUR, S.A. that involve or may involve the commission of acts of unfair competition and unlawful advertising or the infringement of intellectual and industrial property rights, trade secrets, contractual commitments of any kind, rights to honor, personal and family privacy, and image rights, property rights, and all other rights belonging to a third party by reason of transmission, dissemination, storage, availability, reception, obtaining, or access to content.  

7.- Protection of Personal Data

You will find the entire policy for the treatment of personal data in the Privacy Policy, which is an integral part of these General Terms of Use, which is an integral part of these General Conditions but, for simplicity, we have placed in a separate document: Privacy Policy.  

8.- Legislation

This Legal Notice and its terms and conditions shall be governed and interpreted in accordance with Spanish Law. By simply accessing the website or becoming a registered user, the user irrevocably consents to the default competent courts having jurisdiction over any legal action arising from or related to these conditions or their use of this Site or the navigation performed therein. If any clause or section of these General Terms of Use, which is not essential for its existence, is declared null or unenforceable, the validity of the remaining clauses shall not be affected.
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Servatur Eden & Buganvilllas
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Servatur JB
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Servatur Monte Feliz powered by Playitas
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  • Servatur Hotels & Resorts: +34 828 15 02 77 
  • Arguineguín Park by Servatur: +34 928 27 64 55
  • IG Nachosol Atlantic & Yaizasol by Servatur: +34 928 56 24 70
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Gran Canaria

Puerto Rico

Servatur Altamadores

Servatur Altamar

Servatur Casablanca Suites & Spa
Servatur Castillo de Sol

Servatur Edén & Buganvillas

Servatur Hartaguna
Servatur JB
Servatur Montebello
Servatur Puerto Azul

Servatur Riosol

Servatur Terrazamar & Sunsuite
IG Nachosol Atlantic & Yaizasol by Servatur
IG Nachosol Premium by Servatur

Playa del Inglés

Servatur Don Miguel

Servatur Playa Bonita

Servatur Waikiki

Arguineguín

Servatur Green Beach
Arguineguín Park by Servatur

Bahía Feliz

Monte Feliz powered by Playitas

Tenerife

Playa de las Américas

Servatur Caribe
Fuerteventura

Morrojable

Servatur Alameda de Jandía
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Wellness
Daypass
Make your stay even better
Activities
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Descubre las ventajas de Club
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Advantages of booking on this website

Best Price
Club Servatur
More availability
More flexibility
Payment on arrival*
Travel insurance*
*Consult conditions
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